FAQ

Questions about invoice tracking, payment follow-up, and proof.

PromptPay Copilot is built for businesses that need a clearer way to track unpaid invoices, organize documents, prepare follow-up, and keep proof in one place.

What does PromptPay Copilot do?

PromptPay Copilot helps businesses track invoices, payment deadlines, documents, reminders, and proof for payment follow-up from one workspace.

Is PromptPay Copilot accounting software?

No. PromptPay Copilot is focused on invoice tracking, payment follow-up, document proof, and evidence organization. It does not replace accounting software.

Is PromptPay only for construction?

No. The main product is industry-neutral. Construction is an important use case, but PromptPay can help many businesses that need better invoice tracking and payment follow-up.

Does PromptPay create invoices?

PromptPay can track invoice records and payment status. The main focus is knowing what is owed, what is overdue, what proof exists, and what follow-up should happen next.

Does the billing page charge cards today?

No. Billing is visible for plan review and usage visibility, but live subscription activation is not active yet. No card is charged from the billing page yet.

Which billing provider will PromptPay use?

The active billing direction is Helcim. Live customer payment setup, subscription activation, and webhook-driven plan updates still need to be completed.

What is an evidence packet?

An evidence packet gathers payment-related records such as invoices, documents, change orders, payment history, reminders, notes, and proof connected to a project or payment issue.

Ready to organize payment follow-up?

Start by tracking invoices, due dates, documents, reminders, and proof from one workspace.

Start tracking invoices